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FAQ

                                                               Milostees Return Policy 
If you’re looking to return or exchange your order for whatever reason, Milostees is here to help! We offer exchanges within 30 days of receiving your order, BUYER is responsible for return shipping. You can return your product for store credit, a different product, or a refund. Refunds are subject to a $5.00 restocking fee. Please note the following exceptions to our return and exchange policy:

 

Below are some examples of common exceptions. 

  • Discounted items are final and cannot be returned or exchanged
  • Returned items must have tags still on and be returned in original packaging
  • Returned items must have no visible signs of wear or use, if soiled or perfumed the buyer may not be able to return the product. 
  • Return items requesting a refund and not an exchange or store credit are subject to a $5.00 restock fee

To initiate a return or exchange, please complete the following steps:

    1. Email Milostees with your email address and order ID within 30 days of delivery. 
    2. Include your want for either a refund an exchange or store credit.
    3. Prepare your return and package your merchandise with receipt within 14 days of contacting Milostees.
    4. Refunds, exchanges and store credit take 1 to 3 weeks to process.
    5. Buyer is responsible for ensuring returned merchandise reaches Milostees processing facility. We recommend using tracking via USPS for returned merchandise.
    6. Send all items back to our return address visible below.

Milostees Returns

4223 W. Bethel St

Boise, ID 83706

 

Additional questions about REFUNDS or RETURNS:

Email: Milostees@gmail.com

Phone: (208) 407-4469